Over and Above!
John Keifer went out of his way to help us acquire our loan by answering our questions, helping find the information we needed and looking out for us each step of the way. He was always available and showed a real concern for us as his clients.
John got us into our first house!
We started the pre approval process with another lender when we found our perfect home. The house is in a desirable location and it was a tense scramble to get our bid in. The sellers agreed to our bid with the caveat that we use a local lender. We were heartbroken because we had already worked so hard to get so far with a mainland lender. At the recommendation of our real estate agent, I called John and he immediately sensed my anxiousness and frustration. He was so calm throughout the entire process and always kept me in the loop with our status. What could've been stressful phone calls were exciting because John kept things in a positive light and reassured us the whole way. It meant so much to us to have someone with integrity that we could trust especially since it was our first home buying experience. I can't imagine going through this process without John in our corner. His team is amazing and everyone works so hard and is so diligent. I can't say enough great things about John and his team.
I recently made my first home purchase in Hawaii. John and Jennifer at Kama'aina Mortgage did an excellent job of communicating every step of the way. I've made several home purchases over the years in other states and this was by far the smoothest transaction. Outstanding job! Would highly recommend them to anyone looking to make a purchase here in our fair state of Hawaii.
John Keifer and Kama'aina Mortgage Group provided me with the most pleasant home buying experience. All along the way they guided me through the process and were always available to answer any questions that I had. They looked out for me and made sure I got the best interest rate possible. Highly recommend this outstanding group of individuals.
Great home buying experience exceeded expectation!
John was of great help in securing the best for us. Very flexible and progressive without sacrificing detail. Made our Hawaii dream home buying seamless, especially for my son who was a co-applicant. I would recommend him to others. Goes above and beyond.
John really reduces the frustration level of financing a home!
John’s knowledge in the home mortgage business is top notch. But what I really like is how he follows-up, does what he says he will do, and keeps everyone up to date on what is going on at every step in the process. After frustrating experiences with banks and credit unions, having to chase people down to get updates and see if they needed anything else from me, it is refreshing to know someone who is so professional and cares about keeping everyone updated all along the way. If you want to minimize your frustration with the financing piece of buying your home, you will want to call John!
I can't say enough about the great service provided by John Keifer. He has this inherent ability to reach out and not only provide one with the best loans available to suit the needs of his clients, he also has a great overall sense of all the complexities, highs and lows that go along with the lived experience of buying a home. I honestly felt like he was a great counselor, financial expert, and he is also a very supportive human being. He always had time for me and made himself available from the smallest of questions all the way to explaining the complexities that I frequently did not understand. Thank you John. You are great at your job and you are a wonderful human being. I will send all my friends your way-- and I know THEY will be benefited by the experience!
John Keifer is an outstanding agent!
We are so thankful for Kama'aina Mortgage Group coming through for us on our Home Refinancing needs. We want to especially thank our agent John Keifer who walked us through the process painlessly, efficiently and timely! John was always available to communicate with us. We connected immediately and was treated like a member of the family. John continues to check in on us and remembers us on holidays and important dates even after the successful Refi. He is truly one-of-a-kind! We are very thankful and look forward to future business opportunities with John Keifer at Kama'aina Mortgage Group!
We've purchased several homes in the past and John provided the best customer service we've ever had by far. He has earned all of our future business! His team was outstanding - responsive and extremely helpful. On top of this, the rates he offered beat the competition. I thought it was too good to be true, but they actually exceeded my expectations. John and his team came through from start to finish. We know how busy he is, yet he made us feel like we were his only clients. Thank you, Team Johnny Loans! We'll be back for sure.
My Go to!
lemme tell you guys....i used Kama'aina mortgage group and couldnt have been happier. talk about easy, friendly, and professional. I worked closely with a John Keifer...salt of the earth kind of guy, good as they come. I recommend him heavily. Anytime i ever had a question day or night he was available to help me out via email, text, call, and meeting if i needed. John and the gang are 5 stars for sure. Use a mortgage broker guys you wont regret it =P. Aloha
First-time homebuyers call John!
When I first spoke to John we were quite anxious about the whole home buying process. We had been saving for a while and were hesitate to move forward but I'm so glad we did when we did. We were on the market for our first home and it was quite intimidating. John was there every step of the way and was always attentive to our needs. He made us feel very comfortable and really eased the process. Ultimately he found us the best loan option with great rates and even a rebate! He kept us informed, gave advice when needed, and without him and his team, we wouldn't have been able to get through it. We even closed weeks before target date which was nice. I really appreciate all he's done for us and will certainly be recommending our friends and family to him when it's their time to purchase their new homes!
Process was smooth
I have nothing, but positive and great words about John. He made sure that I get the best program for me and for my family. John and his team were really professional, they communicated with us really well, and they made sure we were squared away of everything to make sure we are good to go. We also got a good good good credit in the end, how about that. If you're looking for a loan officer who can do the right job, I'd recommend Mr. John Keifer of Kama'ai'na Mortgage Group. You'll never regret it.
Don't look any further
John was amazing!! From the time we came in contact with him to the time we closed was less than a month. John not only kept us updated in all actions, but took the time to get to know us personally. He worked hard at getting us the deals and he did. Thank you John for making our first home purchase an enjoyable experience. I recommend John kiefer to all because he will take care of you and all your needs. Thank you John for making our dream come true!!
Great Rates and service with Aloha
John and the team did an amazing job on getting my loan at the best possible rate and they even enabled me to close 12 days ahead of schedule do to their hard work in each stage of the loan process. Whenever I had questions they were available to provide me with the answers to make this a fast and pleasant experience.
Tireless and made it happen
I had a very unique credit situation where I had more than enough cash for the down payment (and even the unit if I wanted to) and income from several sources, but none that was very lender friendly in the conventional sense. John ran through all the options and found me a lender that was able to use their heads to get the loan done. I can't really emphasize how hard it was to find someone that could make it work, but he did it. We couldn't be happier.
Excellent communicator and easy to work with.
John was very easy to work with for loan requirements. He directed clearly during the loan process. He was very informative about the VA benefits and helped us buy the perfect place! We highly recommend him as a Loan Officer.
John Keifer Best Loan Originator
John was a total professional!
He explained everything to me very clear on my process for getting a home loan.
He knows what he's doing and he walked me through every step of the way! I'm very grateful to have worked with him because of his help!
He was willing to help and listened. He responded immediately and answered any and all questions I had. Thank you very much John. I would love to do business with him.
We were very fortunate to have found John to help us with the purchase of our first home. John was extremely patient in helping us every step of the way and was always friendly and professional to work with. We encountered a problem in meeting a loan requirement but John was very resourceful in coming up with a quick solution and finally the problem was solved painlessly. John helped us get a good interest rate too!
Thank you John! It's been a pleasure working with you and your team. Highly recommended!
John and his Team are TRUE professionals
My wife and I just signed our loans docs today for a cash out refi. We are real estate investors who have bought and sold many properties and used many different mortgage brokers. I can honestly say John and his team are the best team we've ever worked with! Their communication throughout was far superior to any others we've used in the past. The transaction was smooth and painless! We highly recommend John and KMG!
Easiest Loan Application Ever
John and his staff were amazing. I have purchased and refinanced many a homes in my day. I can truly say that my experience with KMG was the best ever. First of all, its all about getting the best interest rate and saving money right? John Kiefer did that for us twice. Second, the loan process with KMG is so quick and painless. I did almost every thing via email and online. Jessica and Jennifer were phenomenal to work with. Whenever I sent them something, I always got an acknowledgement. Whenever I had a question, they always replied within the hour. When I had a slight problem with the appraiser, they were right there to work things out for us. I really loved the fact that all documents could be signed online with DocuSign. At the completion of every stage, I would get an formal notification via email that we had just completed another step along with a time estimate to final approval of the loan. This was very informative in keeping us on track towards the projected closing date. John was also involved throughout the loan approval process. He was cc'd on every email between me and Jessica and Jennifer. Bottom-line: if you are shopping for a mortgage or refinance, I recommend KMG in a heartbeat. I have now completed two refinancings with them.
No stress at all!
It was a privilege working with John!! This was a very stressful process as my home was about to foreclose and dealing with the bank was not easy. However, John kept me very informed and was very helpful. He did everything that he said he would plus more! Even when the bank tried to throw us in the gutter!! John, stepped up to the plate and hit a home run!! thanks so much!!
I can't say enough good things about John Keifer. This was my first home purchase and he was so patient with me. He explained everything to me and helped me with the complicated process. John was there for me every step of the way and answered my calls promptly. I would recommend John to anyone needing a home loan. Mahalo John!!
John and his team did a fantastic job walking me through the VA loan process for my first home purchase. My home was financed within 30 days, and we had zero issues. I will be recommending KMG.
Got our first home through Johnny Loans!
John was a tremendous help in getting us pre-approved and then able to purchase our first home this year! John was extremely helpful and available through the process, even now that we have closed and our loan has moved to another company, John is there to help with any questions. We recommend John for your home financing needs!
Absolutely exceptional professional service
Could not expect anything more than the professional service and courtesy I received by John Keifer. As a firt time home buyer I was clueless and he was able to walk and guide me through the entire process without the feeling of being misled. thanks so much!!
He explained his philosophy was basically that he was in the business of helping ...
I am not one to write reviews very often, but I feel compelled to write one for John Keifer and his team at Kama’aina Mortgage Group (KMG) after the excellent job they did on my recent refinancing. When I choose someone to work on my behalf, my first requirements are that the person be honest and trustworthy. John passes that test with flying colors. He was absolutely committed to working in my best interests. I don’t have a great deal of knowledge about real estate, and on many occasions, John had opportunities to talk me into accepting situations that might have boosted his bottom line at the expense of mine. Instead, he always talked me through all of the details of what was happening, making sure I could make an informed decision before going forward, and he accepted my decision even if it meant more work for him. I also found John to be very reliable and responsive. He always responded to my emails and phone calls in short order, even on weekends, and the people working for him were the same. His loan processors, Jessica, and Jennifer, were very easy to work with, and they were extremely efficient. It was obvious they have a wealth of experience in the field because they were able to provide quick and informative answers to all of my concerns. When there was a snag due to the credit agencies mixing up my info with my brother’s (don’t even get me started on the stupid credit agencies), Jessica not only fixed things with the lender, she went the extra mile and submitted a credit supplement to remove my brother’s account from my credit report! John obviously knows how to surround himself with the best, and I really appreciated seeing the professionalism throughout his organization.Of course, the most important quality in a loan officer is that he gets you the best deal, and John certainly did that. I had asked him to get me a cash-out refinance that would 1) get rid of my PMI requirement, 2) lower my rate, and 3) get me the cash I needed to do some remodeling and pay off a few debts. He came through on all counts, and my overall financial situation is much improved as a result. I don’t want to beat a dead horse, but I have to go back to the issue of integrity to end this review. I was so impressed with John that I had a few conversations with him about his approach, and his answer made me like him even more. He explained his philosophy was basically that he was in the business of helping people. And if he was able to help someone get a great deal to buy or improve their home, it was a win-win because that person would likely be pleased with the service and more likely to refer friends and family to John. Well, he was certainly right in my case. I’ve told everyone I know at work about John, and I hope this review will help a few more people make the great decision to give him a try.